FAQ

Please see Your Clinician's Fees page for more information - but as a private service, your clinician may apply a fee for their consultations and testing.

See our Contact Us page for details - we are at Suite 411, Level 4, Vitality Village, 5 Discovery Court, Birtinya 4575. This is easy to find on Kawana Way next to the Stockland Shopping Centre, and accessed from Discovery Court behind the service station and shops.

In mid-2025, we are also opening a second location at Suite 11A, 123 Sippy Downs Drive, Fairfax Village, Sippy Downs 4556.

Beach Brain is the shared vision of all involved to provide exceptional facilities and services to clinicians, allowing them to provide the Sunshine Coast with an outstanding all-in-one private Neuroscience centre to complement their extensive Public Hospital work.

A Geriatrician is an expert in normal and abnormal ageing, with a particular focus on the diagnosis and treatment of conditions common in those aged over 65 years (but also younger people affected by those same conditions). Common conditions managed by a Geriatrician include memory loss, dementia, falls, frailty, problems with multiple medications and acute illness in later life.

A Neurologist is a specialist in the function and diseases of the nervous system – the complex network of nerves, muscles and other structures that allow your brain to think, your nerves to feel, and your muscles to contract. Common conditions managed by a Neurologist include seizures, multiple sclerosis, numbness, weakness, headaches, dizziness and other related problems.

A Rehabilitation Physician is a specialist trained in the diagnosis, assessment and management of a disability associated with illness or injury. This can either be temporary or permanent, and typically involves multidisciplinary assessment and treatment plans, with regular 'case conferences' with other involved practitioners, such as Physiotherapy, Exercise Physiology, Occupational Therapy and other Allied Health. For more complex disabilities, inpatient rehabilitation and/or NDIS assessment may be required. Common conditions managed by a Rehabilitation Physician include work injuries, head injuries, post-stroke or head injury spasticity, cerebral palsy (and other complex disabilities), spinal cord injuries and other disorders of musculoskeletal function.

Outpatient services do not attract funding from private health funds, although Medicare does provide some reimbursement. Unfortunately, increases in the Medicare rebate have not kept pace with inflation over the last few decades, so there is often a difference between what Medicare will currently pay and the raw costs of providing a good, thorough service. This results in a ‘gap’ payment (see this graph). This will vary slightly between physicians (and between practices). You may enquire as to the expected costs of your appointment at the time of booking, and payment on the day is required with either cash, EFTPOS or credit card.

The total fee on the day must include all Medicare items associated with your visit, and so this can sometimes seem quite large - but our staff support your clinician by electronically claiming the rebate on your behalf at the time of payment, and this is generally refunded very quickly directly to you by Medicare (often on the same day!), so your only out of pocket cost is the gap payment.

Although your GP may have recommended a particular specialist for you to see, many of the clinicians we support have overlapping interests and skills, and if your referred doctor is unable to see you, they will refer you to another recommended doctor consulting from the practice. For your particular problem, any of the doctors we support could be a very reasonable first choice to see. You may be given the option to see an alternate doctor to access an earlier appointment, but the decision about who you see is always yours and you will always be given the option to continue to wait for your desired specialist (including an estimate of wait times).